One of the major successes of the the system was an early adoption of the use of a report writer for extracting information and producing reports.  This report writer allowed district personnel to modify and update reports used daily to manage work scheduling. As experience with the report writer grew, district personnel were able to create reports as needed to answer new management and regulatory requests. For some examples of current reports see Reports.

The Technical Features reflect years of experience developing  software for companies like Pacific Telephone, General Electric and Intel. The software was designed in a modular fashion to increase reliability while reducing development and maintenance time. The education and training requirements to update and maintain the system are minimized by keeping the design of modules simple. Complex system requirements still can be met through extensions that are available in the basic building blocks. For example the basic text entry box has been extended to allow entry of formatted numeric values. By default the number 1234.5 defined in the database as having width of 7 and 2 decimals would be displayed as 1,234.50. There is a provision in the extension to allow the display to be customized when needed. Since most of the entry of text and numeric information is made through the text entry box control, there is just one set of rules that apply.